1. How old should I be to rent a car in Costa Rica?
You must be at least 25 years old. If the driver is less than 25 years old he must pay for underage (15 dollars per day).
2. What do I need to rent a car?
Each person who intends to drive must bring a valid driver’s license to drive in, passport, and a valid means of payment (generally via credit card) and driver’s license.
3. How do I pay for my rental car?
We accept:
- We accept all major credit cards.
- Debit cards
These cards must show the main driver’s name, signature and card number, with the applicable logo purposes.
All holds on debit cards funds are released upon return of the rental car if no damage or fees are owing on the hire.
4. How do I book a rent a car?
Visit our website, check the vehicle you are interested, send an email to [email protected], letting us know the date and location and we will respond to you shortly. We have a limited amount of vehicles, for that reason we need to confirm we have it available for you.
5. Will El Rey rent a car pick me up?
Yes, we have a free pick-up service is available at non-airport locations for ours clients. Once picked up and back at the office, a friendly rental representative will complete your paper work and have you on the road in no time. To schedule your pick up time or make additional arrangements, please call at local rental office directly or a contact El Rey Rent a Car´s Whatsapp number
6. What insurances does my rental have?
The standard car rental insurance policies are Collision Damage Waiver (CDW) and Theft Protection (TP). They can be either included in the price, purchased from the car rental company or provided by the customer’s credit card company.
7. How long can I rent a car?
The minimum rental period of our vehicles is 3 days without any maximum of days.
8. Can I modify or cancel my reservation?
Contact us El Rey Rent a Car´s Whatsapp contact at least 48 hours before the date of reservation.
9. What is your pet policy?
Pets are allowed in rental vehicles. Customers need return their rental car in clean condition and free of pet hair .
10. Is El Rey rent a car open on holidays?
Our offices are open everyday.
11. Are face masks mandatory in Costa Rica?
Yes, wearing a face mask is mandatory for citizens and tourists for indoor places like supermarkets, stores, banks, etc. If you are not wearing a mask to enter these establishments your entry will be denied. Along with the masks it is required to use hand sanitizer on your way in. In public locations that are open you are not required to wear your mask.
12. Are there commercial restictrions in Costa Rica during Covid?
Commercial establishments are open throughout the country during the week from 5 am to 10 pm and weekends from 5 am to 9 am. Keep in mind the majority of businesses request the use of face masks in order to enter, and the use of alcohol at the door, or wash your hands at the establishment sink. Everyone is trying to help each other so we can end this global situation.
13. Are there drinving restrictions in Costa Rica?
There are daytime and night time vehicular restrictions in Costa Rica. Make sure you follow them so you don’t get a ticket. There are a couple of important exceptions to keep in mind, if you keep a copy of your vacation home reservation and car rental reservation, the local authorities will allow you to continue your journey without issue.
Day time restrictions:
Mondays: License plates ending in 1 or 2 cannot drive.
Tuesdays: License plates ending in 3 or 4 cannot drive.
Wednesdays: License plates ending in 5 or 6 cannot drive.
Thursdays: License plates ending in 7 or 8 cannot drive.
Fridays: License plates ending in 9 or 0 cannot drive.
Night time restrictions:
Monday to Friday: Vehicular restriction will be from 10 p.m. until 5 a.m.
Saturdays: Vehicular restriction will be from 9 p.m. until 5 a.m. License plates ending in 1, 3, 5, 7, 9 cant drive.
Sundays: Vehicular restriction will be from 9 p.m. until 5 a.m. License plates ending in 0, 2, 4, 6, 8 cant drive.
14. Do tourists need Covid-19 insurance in order to get into the country?
You need to haveat least 2 vaccines and the proof of the vaccination.